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MOAA Virtual Council
Healthcare Issue Team

 

Are you aware of...

Boots on the Ground

Grass Root Reporting

MOAA fights to promote and preserve a strong military healthcare system on behalf of all who rely on it; and to ensure all veterans receive the health benefits they have earned. Grass root reporting, from members across the Nation, helps MOAA to stay alert on potential issues and policies which may have an impact on these benefits.

Whether you use Defense Health Agency, Veterans Affairs, or Community (TRICARE) for your healthcare needs, we need to stay current on issues occurring across the Nation.  Do not assume that what occurs in your healthcare situation is unique. The same or similar may be happening elsewhere.

The MOAA Virtual Council is the only MOAA council with healthcare affinity members, in all 50 States, utilizing all venues of healthcare delivery for themselves and their families. 

 

With the professional education, training and experience, these members are positioned to recognize, identify, and evaluate policies and practices which may affect, impact, or have an expectant negative outcome in the Military Healthcare System.  

 

The Virtual Council Healthcare Issue Team (VC-HIT) will collect reported member issues to identify trends or issues which may impact the overall healthcare of our Uniformed Service beneficiaries. This IS NOT for resolution or action on personal issues or care. All members will continue to use the patient advocate, of the appropriate agency, for personal issues.  The issue would have an impact or effect on the overall, general beneficiary population.

Members from the Uniformed Service Nurse Advocates, Public Health Service, and Healthcare Professionals virtual chapters will serve on the Council VC-HIT board to review and evaluate reports and recommend further actions. The VC-HIT will serve as an adjunct for MOAA healthcare issue reporting program and work in collaboration with the MOAA Healthcare and Government Relations offices.

 

There will be Full compliance with Health Insurance Portability and Accountability Act (HIPAA) standards; NO Personal Health Information(PHI); NO advice or recommendations discussed with the reporting member.  This program is for data collection, tracking and reporting ONLY

 

Reporting members maybe contacted to provide clarification or details.

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Example of Issues/Concerns to Report

  • Delay in making appointments

  • Specialty Care unavailable

  • Pharmacy access

  • MTF not seeing dependents or retirees

  • Staffing issue affecting access to care

  • Referrals unavailable/delayed

  • Policy changes or new policy implemented

Healthcare Issue Report

Date
Month
Day
Year
Issue Source
Issue
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